Using the New Module Once the new module has been uploaded via the module loader, the new Custom Module appears within the live CRM instance. In this case, the user has created a new module named “Media” which uses the object template “Issue” to track incoming media inquiries. This new module is associated with the standard “Contacts” modules to show which journalist has expressed interest. In the example below, a journalist has requested a product briefing. On one page, users can see the nature of the inquiry, the journalist who requested the briefing, who the inquiry was assigned to, status and description. Figure 10: The new Custom Module “Media” shows incoming media inquiries and associates them with contacts so the company can better track incoming media requests.
Copyright 2004-2008 SugarCRM Inc. Product License
Figure 10: The new Custom Module “Media” shows incoming media inquiries and associates them with contacts so the company can better track incoming media requests.